|Sample of a Friendly Apology Letter|
I have done a lot of thinking over the past few days about what happened last week. Before I begin, I just want you to know that whatever that I am about to say are sincere thoughts from the bottom of my heart. I know after what happened, it will be difficult for you to accept my apology. But I want you to forgive me and think about our friendship.
What prompted me to write this apology letter was our friendship, that is really valuable to me. I cannot even think of ending our friendship over a silly misunderstanding that took place between us. I feel that I acted in a bash way, but you never gave me a chance to speak. I hope this letter gives our friendship a chance to understand each other better.
I agree that I should have trusted you and should not have been influenced by others. But the reason for this was you were very elusive with me for the past few days. I want you to know that I am sorry and I hope this letter compiles you to give our friendship a second chance. I think that I have made the right choice in choosing friendship over petty issues. I hope to get a positive reply from you.
|Sample of a Business Apology Letter|
Your Company Name
Dear Recipient Name,
I apologize for the mix-up in your high-speed Internet service connection. We have just implemented a new Internet connection plan for your account. It will take about 3 days for the new connection to activate. However, we have rectified our mistake and asked our installation team to contact you. They will contact you by the end of this week and set up a time to come over for the final adjustments.
For our serious goof-up, we have decided not to charge you for any Internet usage (including downloads) for the next three months. Once again I would like to apologize for the mix-up in your order, and any inconveniences this may have caused you. (Recipient Name), let me sure you that whatever happened is one of the rare instances where a customer of Net-Speed is dissatisfied. We are committed to providing the best service and speed for all our Internet customers. If you have any further queries please be free to contact me on xxx-xxx-xxxx.
Once again, I would like to apologize for our mix-up and the inconvenience that it has caused you.